COVID-19 Countermeasures

In order to protect yourself and the others, please respect the measures for preventing the further spread of infections with COVID-19.

Shops and restaurants may have their own guidelines to prevent infections, but please find the basic guidelines below. Enjoy a safe and fun stay in Hamamatsu by taking all the prevention measures possible.

Check travel restrictions

Keep a 2-meter distance

Wear a mask

Wash your hands regularly

Check your body temperature

Consultation Desks

There are several consultation desks for issues related to COVID-19 throughout Shizuoka. The service is available in several languages, so please don't hesitate to ask for advice if you have any concerns. You will be attended to and guided by a specialist.

●Multilingual Shizuoka hotline for consultations regarding COVID-19

This is a 24-hour, free telephone consultation desk for issues related to COVID-19 in Shizuoka Prefecture. The service is available in 19 languages so please don't hesitate to ask for advice if you have any concerns related to COVID-19 infections. *The consultation itself is free, but telephone call charges will be covered by the person who makes the call.

●Multilingual telephone consultation desk for issues related to COVID-19 operated by AMDA International Medical Information Center

This is a consultation desk where you can ask for medical advice regarding COVID-19 and any other medical issues. We also offer interpretation services for calls to hospitals. The languages available differ depending on the day of the week, so please check the website for details. *Call charges will be covered by the person who makes the call.

Phone Number 03-6233-9266
Service Hours Monday to Friday 10:00 - 16:00
Languages Available
Mon English・Korean・ Filipino
Tue English・Chinese・Thai
Wed English・Spanish (2nd・4th Wed Vietnamese)
Thu English・Chinese
Fri English・Portuguese

The Hamamatsu Dining Facility Safety Certification System

The dining facilities that fulfill the standards for infection prevention established by Hamamatsu City have a certification mark. Please use it as a reference for finding a dining facility where you can feel at ease.

This sticker is proof that the facility has taken appropriate measures to prevent the further spread of COVID-19 infections.