Japan Visitor Hotline

Should you get sick or injured

●Foreign language-speaking medical institutions around Hamamatsu City

Find out which medical institutions around Hamamatsu City have multilingual support.

●Medical institutions in Japan

What to do when you're in trouble

Please dial the numbers below if you witness or become involved in any accidents or problems during your trip.

●Police（110）

●Fire / Ambulance（119）

119 Language Support

119 language support is provided with three-way simultaneous interpretation via an over-the-phone interpreting center. Support services are available in all major languages 24 hours a day and 365 days a year through an over-the-phone interpreting center so that services are swiftly and accurately provided when a 119 report is made by a foreigner or when a foreigner is present at the scene of an active emergency.

Emergency VoiceTra

Emergency VoiceTra not only has everyday speech translation features, but also registers phrases in conversation that are very commonly used in emergency settings as fixed phrases. This allows for smooth communication in foreign languages through speech and screen text.

Natural Disasters

●Jishin SOS HICE